TERMS AND CONDITIONS

Welcome to Totally Fudged! These Terms and Conditions govern your use of our website and the delightful services we offer. By accessing and using our website, you agree to be bound by these Terms. We kindly request that you read them attentively, as they form the basis of your interactions with us. The Terms may be updated from time to time as we continue to grow and evolve, so we advise you to review them regularly. Your continued use of the website after any changes signifies your acceptance of the updated Terms.

General

- By choosing to engage with our website, you confirm that you are over 18 years old. We cherish authenticity and genuineness in all our interactions, and therefore, you must provide accurate and current information during registration. We believe in building trust through transparency, and your cooperation in providing accurate details is highly appreciated.

- The security of your account password is paramount, as you are solely responsible for all activities and orders made under it. We encourage you to safeguard this information diligently to ensure that your experience with Totally Fudged remains a delightful one.

- While we warmly welcome all fudge enthusiasts to join our community, we reserve the right to decline registration requests at our discretion. We are committed to maintaining the integrity of our platform and ensuring that our community consists of like-minded individuals who share our passion for wholesome, organic indulgence.

- We take pride in offering fair and competitive pricing for our delectable fudges. However, please note that prices on the website may change occasionally, and they do not include VAT, which will be added during the checkout process. We assure you that our commitment to providing value remains unwavering.

- To ensure a delightful experience, we kindly request that orders be placed before specific deadlines for next day deliveries. This allows us to work our magic and have your fudge creations prepared with the utmost care and attention, ready to bring joy to your doorstep.

- As a company constantly striving for excellence, we reserve the right to modify or withdraw the website, introduce exciting new features, and change certain conditions at any time. Rest assured, any changes made are aimed at enhancing your experience and keeping things fresh and exciting.

- Our commitment to offering a seamless experience extends to the payment options we provide. You can choose from a range of payment methods, including card payments, bank transfers, and cheques, ensuring your convenience is always a priority.

Quality and Liability

- Quality is the cornerstone of our fudge creations, and we take immense pride in delivering a delightful and wholesome product. While we invest great care and attention into crafting each fudge, we recommend that you inspect the products upon delivery to ensure they meet your expectations.

- In the unlikely event that you encounter any issues with your fudge delivery, we have a responsive support system in place. Please notify us within 24 hours of delivery should you find any damaged or missing items, and we will promptly address the matter to ensure your satisfaction.

- As a testament to the quality of our offerings, we warrant the quality of our goods for one month after delivery. We are confident that each bite of our fudge will be a scrumptious journey, and we stand by the excellence of our creations.

- While we are committed to providing a delightful experience, it is essential to understand that our liability for any breach of contract is limited to the price of the goods purchased. This limitation ensures a fair and balanced approach to resolving any unforeseen issues.

- We acknowledge that certain circumstances may arise that are beyond our control, such as delays or failures in deliveries due to external factors. In such situations, we cannot be held liable for any inconvenience caused. However, we promise to communicate promptly and transparently should any such situation arise.

Intellectual Property Rights

- As a company passionate about creativity and innovation, we invest in our intellectual property rights to protect the essence of Totally Fudged. All copyright and intellectual property rights of the website's content, including designs, text, database, graphics, and layouts, belong to Totally Fudged.

- We believe in fostering an atmosphere of respect for creativity, and as such, users are not permitted to use or copy any part of our website's content without our express permission in writing.

- Our dedication to protecting our intellectual property extends to safeguarding the integrity of our material. Therefore, users are not permitted to download, reproduce, copy, resell, or exploit any material on the website for commercial purposes. Such actions would undermine the principles we hold dear.

Use of the Website

We embrace the essence of authenticity and transparency in all our interactions. Consequently, the website may only be used for lawful purposes. We kindly request that users uphold the values of integrity and respect when engaging with our platform.

While we cherish the diversity of perspectives that our community brings, we must emphasize that all content uploaded to the website is the sole responsibility of the user. We do not control or endorse any user-generated content.

- To facilitate an enriching experience for all users, we request that you grant us a worldwide, irrevocable, nonexclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute any content you upload to the website. This ensures that we can showcase the delightful moments that our community creates.

- We expect all users to adhere to a set of standards that foster an atmosphere of positivity and collaboration. Therefore, users are prohibited from uploading any false, misleading, offensive, or harmful content or content that infringes on intellectual property rights.

- We are committed to maintaining a respectful and inclusive community and, as such, we reserve the right to refuse, delete, edit, or move any content that violates the spirit of these Terms or for any other reasonable reason.

- To ensure the integrity of our platform and protect our community from any potential harm, users are prohibited from engaging in activities such as unauthorized access to data, deleting or revising content posted by others, interfering with the website's proper functioning, and disclosing their login details to third parties.

- In the event that we identify any behavior that is inconsistent with the Terms or could potentially harm our community, we may, in our sole discretion, delete, suspend, or deactivate any user account without prior notice.

Limitation of Liability and Disclaimer

- At Totally Fudged, we strive to create a delightful experience for all users. However, we wish to emphasize that the website and our services are provided on an "as is" or "as available" basis. Your use of the website is entirely at your own risk, and we appreciate your understanding in this regard.

- While we take reasonable care to ensure that the website and its electronic communications are virus-free, we cannot guarantee the absence of harmful components. We recommend that you take appropriate measures to safeguard your devices.

- As a user of our platform, you agree to indemnify and hold Totally Fudged, its officers, employees, agents, and service providers harmless from any claim or demand made by any third party arising from your submitted content or any violation of the Terms. This ensures that all users share the responsibility of fostering a safe and welcoming environment.

Links to Other Sites

- Our dedication to providing a delightful experience extends to offering links to third-party websites that may be of interest to our community. However, we wish to clarify that these links are provided as a service and not as an endorsement of the contents on such third-party websites.

- As we do not have control over the content of linked third-party sites, we cannot make any representations regarding the accuracy or quality of materials on such websites. Users accessing these links do so at their own risk, and we encourage everyone to exercise due diligence.

Delivery Details

- Timely and efficient delivery is at the heart of our commitment to delighting our customers. However, we acknowledge that delivery dates are approximate and subject to various factors. Therefore, we cannot accept liability for any late deliveries that may occur.

- To ensure transparency and fairness, we clarify that we shall not be liable for any failure to ship products arising from acts of God, civil commotion, riots, flood, drought, fire, legislation, or other factors outside our control. Additionally, we reserve the right to make informed decisions regarding orders to prevent any potential risks of fraud.

- To ensure a delightful experience, we encourage you to place orders with sufficient lead-time to avoid any inconvenience resulting from non-shipment. Your proactive approach will enable us to plan and prepare for your order with utmost care and attention.

Pricing Details

- As we continue to innovate and enhance our offerings, there may be occasional pricing errors on the website. In such instances, we reserve the right not to honor any orders made at the incorrect prices. Your understanding in this regard allows us to provide a fair and equitable service.

- We are committed to offering value to our customers, and we design our offers to be used independently. Consequently, offers, voucher codes, and discounts are only valid on the item cost and are not applicable to delivery/shipping/handling costs unless explicitly specified.